Finding a good condominium administrator involves analysing offers from different administrators, testing their domain knowledge and evaluating their responsiveness and customer service skills.
A well drafted offer must provide you with an overview of the administration process (meetings, annual budget approval, extraordinary projects, end of year accounts) and the costs of the services provided.
In respect to services costs, make sure you only compare the administrators’ fees, not the budgets. The budgets are estimates of costs, which means that a costs estimation lower than the actual costs will result in collection of further funds.
You must be aware that choosing the cheapest condominium administration option may come with compromising in services’ quality. The money you pay indicates how much time one spends on doing the job.
Have in mind that the administrator service fee is a yearly cost, therefore paying €60 more in administrator fees means paying only €5 per month to ensure that your block and money are properly administered.
There are definite legal requirements in respect to condominium meetings (notices, quorum for meetings, proxies, voting), rules of condominium, administration registers, notice board, lift safety file, etc. By asking questions, you may realise that some administrators are more knowledgeable than others and this is relevant when selecting the right condominium administrator.
Finally, what you need is an administrator that would respond to your needs promptly. Poor responsiveness at the proposal stage may be an indication that the services could be provided at the same slow pace later on, if appointed to look after your block. Have that also in mind when selecting your administrator.
